TERUMO CARDIOVASCULAR SYSTEMS CORPORATION ADVANCED PERFUSION SYSTEM 1; CONSOLE, HEART-LUNG MACHINE, CARDIOPULMONARY BYPASS-ADVANCED PERFUSION SYSTEM 1
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Model Number 816300 |
Device Problem
Inadequate User Interface (2958)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/30/2023 |
Event Type
malfunction
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Event Description
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It was reported that during set-up of the device for a cardiopulmonary bypass (cpb) procedure, the central control monitor (ccm) touch screen cursor did not work properly.As a result, an alternate device was employed.The surgical procedure was completed successfully.There was no delay, no blood loss, nor adverse consequences to the patient.
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Manufacturer Narrative
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Per the field service representative (fsr), when the screen was pressed and swiped, the cursor would follow, but once the user's finger was removed, the cursor would move away and nothing was able to be selected on the screen.It was also noted that there was a small dent on the screen.The ccm was replaced.The unit operated to the manufacturer's specifications.
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Manufacturer Narrative
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During laboratory analysis, the product surveillance technician observed the screen to be scratched and there to be a depression evident in the damaged area.The cursor stayed near the damaged area on the touch screen.When the screen was touched the cursor moved near the point of contact, but returned to the damaged area once the user's finger was removed.The menus could not be accessed and the damage appeared to prevent input beyond repositioning the cursor and it disrupted the monitor's function.
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Manufacturer Narrative
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The service repair technician (srt) replaced the touch screen.Release testing was performed.The unit operated to the manufacturer's specifications.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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