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Model Number TJF-Q170V |
Device Problem
Mechanical Jam (2983)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/04/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The device was returned to olympus for evaluation and the customer's allegation of elevator control not working was confirmed due to forceps raiser being stuck and forceps elevator did not move down at all.The device evaluation also found the following non-reportable findings: adhesive of bending section cover had peeled off, mouth guard piece for endoscopy had scratch, universal cord had scratch, and video cable tube unit had scratch.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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Event Description
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The customer reported to olympus, the duodenovideoscope elevator control was not operating.The issue was found during preparation for use for a therapeutic endoscopic procedure.There were no reports of patient harm.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.Additionally, further information was provided by the customer.It was confirmed there was no delay in the procedure which was completed using another device (tjf-q170, serial: (b)(6) ).A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, it was confirmed that the forceps elevator was stuck to the distal end and the forceps elevator could not be controlled while being raised.No device leaks were detected.As the issue was detected during inspection prior to use, not during a procedure or reprocessing, it is possible that rust or the like was generated after reprocessing causing the defect.However, specific root cause could not be determined.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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