Model Number 101/860/080 |
Device Problem
Incomplete or Missing Packaging (2312)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/01/2023 |
Event Type
malfunction
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Manufacturer Narrative
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B3: month and year of event have been provided; day is unknown.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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It was reported that upon opening during a pre-use check, the product in the package did not have a suction line.There was no patient involvement and no patient harm/adverse event reported.
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Manufacturer Narrative
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D9: 2-jan-2024.H6 - evaluation codes: updated.Device evaluation: one used decontaminated sample was returned for investigation with original label from the blister package.Customer is claiming that there is a missing suction line.The product item received is the product version without a suction line.Unfortunately, without unopened blister we are not able to determine where the mix-up happened (manufacturing or customer).On hand availability of reported lot number was checked by quality manager (completed on 08-jan-2024) and no stock in distribution centers which could be inspected was available.There were no other customer complaints against reported lot number.There is no trend of similar incidents.
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Search Alerts/Recalls
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