Model Number GIF-HQ190 |
Device Problems
Loose or Intermittent Connection (1371); Scratched Material (3020)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/05/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The device was returned and evaluated, and the customer¿s allegation was confirmed.There were tears and deep scratches in the forceps channel.The play control knob was loose.The distal end plastic cover and nozzle had worn glue.There was a crack on the bending section cover glue, and the control body had missing color rings.The investigation is ongoing and follow up with the user facility is currently being performed.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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Event Description
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The customer reported to olympus, that the gastrointestinal videoscope had internal defects and obstruction in the straight channel.The issue was found during reprocessing.There were no reports of patient harm.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the results of the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause could not be determined.The foreign material could not be identified and the cause of the material remaining in the device could not be specified.There was no damage to the area where the foreign material was detected and it is unknown if reprocessing was performed according to the instructions for use (ifu).Three attempts were performed to obtain additional information, but no response was received from the customer.The event can be detected and prevented by handling the device in accordance with the following ifu: gif/cf/pcf-190 series operation manual chapter 3 "preparation and inspection" shows how to detect the event.Gif/cf/pcf-190 series reprocessing manual chapter 5 "reprocessing the endoscope" shows how to prevent the event.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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