This report has been identified as b.Braun internal report number (b)(6).A follow-up report will be provided after the examination results are available.Note: this report is being filed for an item number that is not sold in the united states, however similar items are sold in the united states by b.Braun medical, inc.
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This report has been identified as b.Braun medical internal report number (b)(4).The following investigations were conducted: the received customer picture is blurred, therefore a clearly deviation of the product is not visible.Just by means of the customer picture the complained deviation and therefore an evaluation of the complaint is not possible by hc-pm complaint processing.Summary and assessment: as no sample and no meaningful picture was provided for investigation a malfunction could not be detected and therefore the complaint is considered as not confirmed.The complaint is only taken to knowledge and filed for statistical purposes.However, if the complaint sample will be provided, the complaint will be re-opened accordingly.The investigation sample(s) is/are not available.Device history record (dhr): reviewed the device history record for batch number 23b08g8316 and there were no defect encountered during in process and final control inspection.Evidence at disposal: no sample was returned for investigation purpose but nonetheless, hc-pm complaint team received a picture from the customer of introcan safety pur 20g, 1.1x32mm-sa.As the received customer picture is blurred, therefore a clear deviation of the product is not visible (see attached customer picture in cc-notification).Complaint is not confirmed.This complaint shall also be taken to the knowledge and filed for statistical purpose.Nevertheless, if the complaint sample is being returned, hence complaint will be re-open and re-investigated accordingly.Note: this report is being filed for an item number that is not sold in the united states, however similar items are sold in the united states by b.Braun medical, inc.
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