|
Device Problem
False Negative Result (1225)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 12/18/2023 |
Event Type
malfunction
|
Event Description
|
False negative result(s).Customer reported the analyzer reads negative for protein but the visual read is +1 or +2.They have seen this with multiple samples and strip lots.The controls pass with no issues.Led values 3134 3332 0163, 3134 0162 0290, 0292 273 0163.Patient health was not impacted.
|
|
Event Description
|
False negative result(s).Customer reported the analyzer reads negative for protein but the visual read is +1 or +2.They have seen this with multiple samples and strip lots.The controls pass with no issues.Led values 3134 3332 0163, 3134 0162 0290, 0292 273 0163.Patient health was not impacted.
|
|
Manufacturer Narrative
|
In this follow-up report, the following information is different from the initial report as the internal investigation was completed.B4: date of this report d9: is this device available for evaluation? g6: type of report h2: if follow-up, what type? h3: device evaluated by manfuacturer h6: event problem and evaluation codes the final investigation yielded the following conclusion: batch records for final product manufacture and qc record for 200301 were reviewed and no abnormal issue was found in manufacturing process, technical testing and quality control inspection, and the manufacturing process is complied with dmr.The customer was asked to re-check the led values and provide more information for further investigation.On dec 21, the analyzer leds status were checked and found both of the leds were normal.The setup value of red led is 3131 and the actual data is 3332; the setup value of green led is 3058 and the actual data is 3258.The analyzer status was ok.The analyzer was returned for evaluation and controls were tested 3 times.After checking the frequency and visual reading, the issue was not reproduced.
|
|
Search Alerts/Recalls
|
|
|