File a 30-day mdr.An assessment was conducted.The event is still considered reportable under fda's regulation.It is crucial to highlight that the customer's device was received in a condition that rendered a functional inspection unfeasible.The customer presented a device with a malfunctioning power input, preventing it from powering on.While this information is reported in the interest of due diligence, it is reasonable to infer that the customer might have been unable to utilize their device, and there is a significant likelihood that the reported issue may not be directly linked to the soclean product.
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