The device was not returned for evaluation.Evaluation of photos provided showed signs of soot and burn marks consistent with involvement in a ¿high heat¿ event on the back of the fluid warmer around the power entry module.The root cause of the burn mark could not be determined from the available information.All devices must meet quality requirements and manufacturing specifications prior to release.The device meets requirements for electrical and safety standards as outlined in the user guide.The user guide contains a precaution to verify the fluid warmer and power cord show no sign of external damage prior to use.If the unit is damaged, follow the product return procedure described in this manual.It warns to plug the warmer into a properly grounded outlet and describes connection for the power cord from a grounded power outlet to the back of the warmer.Per the user guide proper electrical hookup in full compliance with all applicable codes and device specifications must be maintained.Details of the electrical connections or during use are unknown.
|