This report is being supplemented to provide additional information based on the legal manufacturer's final investigation and device evaluation.Additionally, to provide a correction to the initial with information inadvertently left out (updated field a1, b3, d9, h3, and h4) and to provide additional information received through follow up (updated the device was returned to olympus for inspection, and the customer's complaint/reportable malfunction was/was not confirmed.The complete evaluation results are as followed: image blacks out when angulated, channel leak, forceps passage tear inside channel wall, and insertion tube with multiple heavy bite/dent.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, it is likely that image disappeared when angulated occurred by damage of the image sensor unit and/or its cable.However, the root cause could not be specified.Olympus will continue to monitor field performance for this device.
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