The manufacturer received information regarding a simplygo mini.The device was returned to a third party service center.A repair work order and invoice was received from the third party service center that mentioned the device's sieve beds contained low o2, the motor was noisy and vibrating, the manifold assembly was cracked, and the power connector was damaged.The unit would not start and it was also mentioned that the shipping box was damaged.There was no allegation of serious or permanent harm or injury.No medical intervention was required for the patient.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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