H10: a device service history review has been performed and identified that the unit was manufactured in 2009 and no other similar event has been reported, neither concerning trend has been identified.The read-out of the roller pump (real-time device parameters and setting recording file) was gathered and analyzed.No event stored on november 29th, therefore based on the information provided about event the most likely date was november 28th.The motor control failure is confirmed by two events occurred on 28th november 2023 and they represent a can interruption between hms and hkr boards and subsequent shut down of hms board and motor.In addition, there are a lot of error messages indicating internal and system can disturbances, as well as memory issue for the microprocessor and wrong rotation direction.This could be caused both by external electromagnetic interference or an worn microprocessor giving wrong signals to the pump and generating error.Based on all the above, it cannot be ruled out that the event was related to one of the following root causes: - failure of the can bus that prevented the can controller from sending/receiving expected signals for a certain period of time; - external interference from high frequency devices, since the malfunction was not reproduced by technician.
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