Model Number OER-PRO |
Device Problem
Detachment of Device or Device Component (2907)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 12/11/2023 |
Event Type
malfunction
|
Event Description
|
The customer reported to olympus that while using the endoscope reprocessor, the grey connector separated and was not able to connect the scope connector.The issue occurred during reprocessing.There were no reports of patient harm or injury associated with the reported event.
|
|
Manufacturer Narrative
|
The subject device will not be returned to olympus for evaluation.During initial follow-up, troubleshooting attempts were performed by olympus technical assistance center (tac) and the customer.The field service engineer (fse) was able to reconnect the grey scope connector (upper to lower part) without replacement.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if additional information is provided by the user facility.
|
|
Manufacturer Narrative
|
This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation the specific cause of phenomenon could not be identified as the device was not returned for evaluation.However, it is possible the device encountered physical stress.The occurrence of the reported problem can be prevented by adhering to the ifu which states the following: ¿do not use the equipment if any connector seems to be damaged or defective.Using the equipment when an irregularity has been detected may interfere with reprocessing.Furthermore, fluid leakage may damage peripheral devices or facilities near the equipment.¿ olympus will continue to monitor field performance for this device.
|
|
Search Alerts/Recalls
|