This report is being submitted retrospectively as part of an internal review.The sensor replacement alert was first presented to the user on (b)(6) 2023, day 45 after insertion.An rma was authorized to investigate the sensor further.From the return material analysis testing, however, the sensor did not reveal any malfunction.The failure mode could not be reproduced, and this may occur in some instances where the failure mode that presents itself in the body could not be reproduced in the lab.Upon review of the glucose plot, there were two consecutives drop out phases within 14 days of each other on (b)(6) 2023.Further analysis of the in vivo glucose data shows that the rate of change in the glucose values frequently exceeded 5mg/dl/min.The potential root cause may be related to an issue with the sensor electronics.For example, the led behavior at the time or the in-vivo state of the sensor hydrogel which is not reproduced in the lab.As part of resolution, the rma was authorized to offer the user a sensor replacement.
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