User reported a hypoglycemic event on the 18-nov-2023 at 1:39 am with sg=96 mg/dl and bg=43 mg/dl.Upon review of the data on dms, sg=96 mg/dl at 1.39 am on (b)(6) 2023 and bg=43 mg/dl, for which bg marked as suspicious fingerstick at 1.44 am on (b)(6) 2023.Based on the investigation analysis, the reported event at 1.39 am on (b)(6) 2023, was confirmed.Further analysis of the associated pm1 salesforce case # (b)(4), it was reported that there was hematoma and swelling around the insertion site at the time of the reported event (b)(6) 2023.This reported incident of hematoma and swelling around the insertion site most likely affected the performance of the sensor at the time.Once the insertion site healed, the sensor began performing within expectations and displayed better agreement between the sensor readings and calibration entries.The user is currently using the system and has confirmed the system is recovering and working within expectations.B4.Date of report updated to 01/11/2024.H3.Device evaluated by manufacturer? yes.H6.Investigation findings updated to 114.H6.Investigation conclusions updated to 4315.
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