According to the information that was received by senseonics, the sensor was found to be still inside the insertion tool and they had to break it because there was no way to get the sensor out.A return material authorization (rma) was issued for the insertion tool to return for further investigation and to determine the root cause.However, the insertion tool was returned dismantled in pieces.As a result, no further investigation was possible.The root cause could not be determined as the issue could not be replicated due to dismantled pieces.B4.Date of this report 26 april 2024.G3.Date received by the manufacturer? 11 jan 2024.H3.Device evaluated by manufacturer? no h6.Type of investigation updated to 4113.H6.Investigation findings updated to 3221.H6.Investigation conclusions updated to 67,4315.
|