Other called the patient liaison line and left a voicemail stating, "my daughter has an implanted enterra device.She's had it in place for a week and it's sending excruciating shock to her body.She's at nationwide children's and doctor lu and doctor diefenbach have never had this happen either." i called and spoke with the mother on (b)(6) 2023 and she states she already spoke with the rep, (b)(6).She states the patient was implanted last week by dr.Diefenbach and started experiencing the shocking about 10 hours after the surgery.She states the device was turned off, it was then turned back on at a lower voltage.The patient then began experiencing the shocking and the device was turned off and is currently off.She states she had an ultrasound yesterday and there was seroma around the battery.She states they were about to go into a gi appointment with (b)(6).Discussed issue with (b)(6), and will send email to (b)(6).
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