Catalog Number 08K41-28 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/11/2023 |
Event Type
malfunction
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Event Description
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The customer observed falsely elevated architect insulin results for one patient.The following data was provided (unit uiu/ml): sid (b)(6) initial result 224.4 (run on (b)(6) 2023 at 11:20am), rerun 186.4, new sample result 15.4 (on (b)(6) 2023 10:23am).No impact to patient management was reported.
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Manufacturer Narrative
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The complaint investigation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review, and in house testing of a retained reagent kit lot 51221lp14.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.The ticket search by lot indicates that the complaint lot performs as expected for this product.Ticket trending review did not identify any trends.Device history review did not identify any non-conformances or deviations with the complaint lot.In-house testing was completed using panels which mimic patient samples using an in-house retained kit.All specifications were met indicating the lot is performing acceptably.Labeling was reviewed and sufficiently addresses the customer¿s issue.Based on the investigation, no systemic issue or deficiency of the architect insulin reagent lot 51221lp14 was identified.
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Event Description
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The customer observed falsely elevated architect insulin results for one patient.The following data was provided (unit uiu/ml): sid (b)(6) initial result 224.4 (run on 11dec2023 at 11:20am), rerun 186.4, new sample result 15.4 (on 12dec2023 10:23am).No impact to patient management was reported.
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Search Alerts/Recalls
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