It was reported that a patient underwent an supraventricular tachycardia (svt) procedure with a thermocool® smart touch¿ electrophysiology catheter for which biosense webster¿s product analysis lab (pal) identified the rupture on the pebax area.During the procedure, the catheter was unable to deflect or relax completely.A second device was used to complete the procedure.There was no adverse event reported on the patient.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on 04-dec-2023 there was a rupture and reddish material inside the pebax area.This event was originally considered non-reportable, however, bwi became aware of the rupture on the pebax area on 04-dec-2023 and have assessed this returned condition as reportable.
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E1.Initial reporter facility name: (b)(6) hospital.E1.Initial reporter phone: (b)(6).The investigation was completed on 04-dec-2023.A picture was received for evaluation following biosense webster's procedures.According to pictures provided by the customer, the photo does not provide sufficient information related to the deflection issue reported by the customer and therefore, no results can be obtained from it.The customer complaint was not confirmed based on the picture received.The device was returned to biosense webster (bwi) for evaluation.Visual inspection and deflection test of the returned device were performed following bwi procedures.Visual analysis revealed a rupture and reddish material inside the pebax area.The damage could be related to the handling of the device during the procedure; however, this cannot be conclusively determined.A deflection test was performed, and the curve was deflecting within specifications.No deflection issues were observed.A manufacturing record evaluation was performed for the finished device, and no internal actions related to the reported complaint condition were identified.The deflection issue reported by the customer could not be replicated during the product investigation; other issues or circumstances may have occurred during the usage of the device that compromised its performance.As part of biosense webster¿s quality process, all devices are manufactured, inspected, and released to approved specifications.Explanation of codes: investigation findings: no device problem found (c19)/ investigation conclusions: no problem detected (d14) were selected as related to the customer¿s reported ¿unable to deflect or relax completely¿ issue.Investigation findings: mechanical problem identified (c07) / investigation conclusions: unintended use error caused or contributed to event (d1102) / component code: sleeve (g04115) were selected as related to the biosense webster inc.Analysis finding of the ¿rupture and reddish material inside the pebax area¿.Investigation findings: appropriate term/code not available (c22) / investigation conclusions: no problem detected (d14) were selected as related to the picture provided.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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