Catalog Number MZ9266 |
Device Problem
Component Missing (2306)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/06/2023 |
Event Type
malfunction
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Manufacturer Narrative
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H.3.If a device evaluation and/or device history review is completed, a supplemental report will be filed.
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Event Description
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It was reported that bd maxzero multi-fuse extension set with needleless connector was missing components.The following information was received by the initial reporter with the verbatim: we have received a quality complaint on product sold to our customer.Please contact the customer and cc (b)(6) and (b)(6) on any future communication.Injuries or adverse event: n.O item: mz9266 quantity affected: 2 ea serial/lot number: (b)(6).Po : 4516638331 are any samples available for return? yes reported issue: the twist lock for connection is missing.
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Manufacturer Narrative
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Dhr no product or photo was returned by the customer.The customer complaint of twist lock on the luer was missing could not be verified due to the product not being returned for failure investigation.Device history record review for model mz9266 lot number 22129210 was performed.The search showed that a total of (b)(4) units in 1 lot number was built on 15dec2022.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.The root cause of this failure could not be identified without a failure investigation.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.
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Event Description
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No additional information was provided.
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Search Alerts/Recalls
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