Catalog Number 08791686160 |
Device Problems
Unable to Obtain Readings (1516); Incorrect, Inadequate or Imprecise Result or Readings (1535); Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/18/2023 |
Event Type
malfunction
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Event Description
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We received an allegation about discrepant results for 1 patient's plasma sample tested with elecsys total psa (tpsa) assay on a cobas 6000 e601 immunoassay analyzer.Initial result: >100 ng/ml (accompanied with a data flag).This result was not reported outside the laboratory.An auto-dilution 1:50 was performed and resulted in a repeat value of 0.7 ng/ml that was reported outside the laboratory.The physician questioned the result as it did not match the patient's diagnosis and his clinical history.The customer was not sure which result was correct and, therefore, they ran the sample for the 3rd time.The 2nd repeat result was not provided.
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Manufacturer Narrative
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The tpsa reagent expiration date was not provided.The cobas e601 module serial number was (b)(6).The investigation is ongoing.
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Manufacturer Narrative
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Calibration, qc, and alarm trace data were requested but not provided.The field service engineer (fse) verified all probe adjustments, replaced the pinch tubing, and verified the module pressure.He ran an assay performance check and it was successful.The fse did a performance testing and the instrument was performing within specifications.Qc was performed and it was successful.The service actions done by the fse resolved the issue.No further issues were reported afterward.
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Search Alerts/Recalls
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