On (b)(6) 2023, a patient (pt) in japan called to report immediate pain today when wearing an acuvue oasys®1 day with hydraluxe¿ technology brand contact lens (cl) on the left eye (os) that continued after removal.The pt reported no problem in the appearance of the lens.The pt visited an eye care professional (ecp) and was diagnosed with staining.The pt was advised to discontinue cl wear for one week, was prescribed moxifloxacin, bestron, hyaluronic acid "la" (each 4 times per day) and tarivid ophthalmic ointment (once per day) and was instructed to return to the clinic in one week.The follow-up appointment has not been scheduled.On (b)(6) 2023, a call was placed to the treating ecp's eye clinic for additional medical information.An employee of the clinic, after confirming with the treating ecp, stated that the pt was seen on (b)(6) 2023.The pt was diagnosed with a corneal ulcer on the os, was instructed to discontinue cl wear for one week, and follow-up in one week.The eye clinic refused to provide any additional information.On (b)(6) 2024, a call was placed to the pt for additional information.The pt visited the eye clinic yesterday on (b)(6) 2024.The eye condition was improving and the pt resumed wearing cls today.No diagnosis or treatment was provided and the pt has no instruction to return to the clinic.No additional medical information was provided.No additional information is expected.This is being reported as a worst-case event as we were only able to verify the diagnosis of os corneal ulcer with the treating ecp.A lot history review was performed and revealed the following: the batch records did not show any abnormalities in monomer and solution testing.All parameters tested were within specification.All sterilization requirements were successfully completed.Lot number: 5565630113 was produced under normal conditions.The os suspect cl was discarded.No additional evaluation can be performed.If any further relevant information is received, a supplemental report will be filed, as appropriate.
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