Catalog Number 10484765 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/14/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Siemens has requested the return of remaining lot of reagent in use at the time of the event for investigation.Investigation will commence once materials have been received.The cause of this event is unknown.
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Event Description
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The customer reported that they received a false negative leukocyte result compared to retesting of the same sample using a flow cytometry analyzer and another chemistry analyzer.The customer stated that the discrepant result led to a delay in diagnosis a uti and therefore treatment of the patient.
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Manufacturer Narrative
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Siemens has completed the investigation.Testing was performed on returned reagent using three in-house clinitek advantus instruments, and analysis was completed using a 42 cell/l wbc solution (positive level for leukocyte internal testing) which should give between a small and moderate result.The customer report of a false negative result was not reproduced.No product problem identified.The cause of this event is unknown.
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Search Alerts/Recalls
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