A.1.-a.5.There was no patient involvement.H10: livanova deutschland manufactures the sorin s5 system.The incident occurred in germany.A livanova field service representative was dispatched to the facility to investigate the device.According to customer information, the issue is a sporadic error, no acoustic alarms (entire hlm), alarm only occurs visually.The alarm displayed was not reported and it is unknown.The console was tested, checked of all alarms (return after muting, high and low priority), plug connectors checked, recording carried out using pcan explorer, no error messages found on the can bus.The fault complained about could be resolved within 3 hours.Test run cannot be reproduced.Test run ok and no spare part was requested.Unit returned to customer.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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Livanova deutschland has received a report that, during priming, the s5 console displayed visual alarm and no acoustic alarm.Medical team switched the machine off and on and it worked for a while; then no acoustic alarm was heard again.There was no patient involvement.
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