This report is being supplemented to provide additional information including further information provided by customer and the legal manufacturer's final investigation.According to the customer, the device was cleaned with neutral detergent, rinsed and autoclave sterilized.The autoclave was set to 132° 10 minutes, a high temperature dryer was used (manufacturer: asuka medical) temperature settings: 70-80°.It was unknown the number of times the device had been used.The issue was observed during the sterilization process when checking the insulation using sakura seiki diateg professional insulation tester.A neutral detergent was used (chemical name unknown).The flow of reprocessing includes wash, rinse, high temperature dryer, autoclave sterilization and insulation check.There were no recent changes.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, it is possible that the application of excessive heat may have shortened the insulation tube exposing the metal.However, the exact cause of the reported event could not be identified.During the evaluation, signs were noted of the grasping section being closed without grasping anything in between the grasping section and the probe when the ultrasonic output was repeatedly activated resulting in the tissue pad peeling.The issue can be detected/prevented by following the instructions provided in: t3915 instruction manual provides the following: warning - if the insulation on the insertion section of this instrument is scratched, damaged, peeled off, dislocated or loose, current leakage from the damaged part may cause operator or patient burns.If the insulation is damaged, stop using the instrument and contact olympus.¿ steam sterilization (autoclaving) when steam sterilizing, follow the hospital¿s protocol and the sterilization equipment manufacturer¿s instructions.Warning - do not activate output when closing the instrument and nothing is grasped between the grasping section and the probe, or when it is not possible to confirm that the tissue being grasped has been completely resected.Otherwise, abnormal heat generated by friction between the grasping section and the probe may damage the grasping section or cause it to detach or premature wear in the grasping surface.Olympus will continue to monitor field performance for this device.
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