Catalog Number 08D06-74 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/03/2024 |
Event Type
malfunction
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Event Description
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The customer observed a false nonreactive architect syphilis tp result for one sample that didn¿t match clinical history.The following data was provided: initial result = 0.32 s/co, repeat with a new reagent pack of the same lot number = 13.02 s/co.No impact to patient management was reported.
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.This report is being filed on an international product, list number 8d06-74 has a similar product distributed in the us, list number 8d06-31/-41.
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Manufacturer Narrative
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The complaint investigation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history review, and in house testing was completed.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.A search for similar complaints did not identify an increase in complaint activity for lot number 52317be01.Trending review did not identify any trends for the issue for the product.Device history record review did not identify any non-conformances or deviations with lot 52317be01 and the complaint issue.In-house sensitivity testing was completed with lot number 52310be01.All controls met specifications and no false non-reactive results were obtained, indicating that the sensitivity performance is not negatively impacted.Labeling was reviewed and sufficiently addresses the customer's issue.Based on our investigation, no systemic issue or deficiency with the architect syphilis reagent for lot 52317be01 was identified.
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Event Description
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The customer observed a false nonreactive architect syphilis tp result for one sample that didn¿t match clinical history.The following data was provided: initial result = 0.32 s/co, repeat with a new reagent pack of the same lot number = 13.02 s/co no impact to patient management was reported.
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Search Alerts/Recalls
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