SMITHS MEDICAL ASD, INC. CONTINENTAL EUROPEAN 230 VOLT LEVEL 1 HOTLINE; WARMER, THERMAL, INFUSION FLUID
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Model Number HL-90 |
Device Problem
Noise, Audible (3273)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/16/2023 |
Event Type
malfunction
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Event Description
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It was reported that after switching on the device, a noise could be heard even on a "flat plane".No patient involvement was reported.
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Manufacturer Narrative
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E1 initial reporter phone number: (b)(6).Device evaluation: one device was received in new condition, no cracks, leaks, or damages were visible.Per functional testing, an unusual operating noise could be heard after switching on.The complaint was confirmed.The root cause was a faulty water pump.It was unknown what caused the condition.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.Replaced the pump and performed preventative maintenance (pm).The device passed all functional and delivery tests.
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