BECTON, DICKINSON & CO. (SPARKS) BD MAX¿ SYSTEM, BD MAX¿ INSTRUMENT; INSTRUMENTATION FOR CLINICAL MULTIPLEX TEST SYSTEMS
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Catalog Number 441916 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/20/2023 |
Event Type
malfunction
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Event Description
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It was reported that during use with the bd max¿ system, bd max¿ instrument, there were false negative results.53 samples were retested.There was no report of patient impact.Assays used: vaginal panel.
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Manufacturer Narrative
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G.5.Pma / 510(k)#: there were multiple 510k numbers reported to be involved: k111860, k130470 h3.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that during use with the bd max¿ system, bd max¿ instrument, there were false negative results.53 samples were retested.There was no report of patient impact.Assays used: vaginal panel.
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Manufacturer Narrative
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H.6.Investigation summary: the complaint alleges the bd max instrument (catalog number 441916 and serial number(b)(6) ) had a "false negative" result.Customer reported that they have received a negative results on max vaginal panel.Service was unable to reach the customer on several occasion.Case was closed as customer was not able to be reached.Review of device history record for instrument serial number, ct1661 is not required because this complaint does not allege an early life failure or a failure at install.Device was installed on (b)(6)2020, and since then other service activities have occurred, such as preventative maintenance and repair, which have changed the configuration of the instrument since release from manufacturing.Service history review was performed for the instrument (b)(6)and no additional work order was observed for the complaint failure mode reported.No samples were returned for investigation, therefore returned sample analysis was not performed.Root cause cannot be determined with the information provided.Complaint is unconfirmed.Review of risk management files confirms there are no new, modified, or additional risks associated with this failure mode.Bd quality will continue to monitor trends associated with this failure mode.
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