The customer reported that this facility is having tele communication dropping out for 30 seconds.The teles go into communication loss (comm loss) for all the beds then they go into bed not found and then come out of comm loss.Technical support (ts) asked the customer to check the org closet to see if the org's can be rebooted and check for error lights or any error lights on the switches.The customer stated he didn't see any error lights, but turned off the orgs for 30 seconds and rebooted the central nurse's station (cns); however, this did not resolve the issue.The customer will send in the unit to be repaired.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.D10 concomitant medical device: the following device was used in conjunction with the org: cns: model #: ni.Serial #: ni.Device manufacturer date: ni unique identifier (udi) #: ni returned to nihon kohden: ni.D10 concomitant medical device: the following device was used in conjunction with the org: zm transmitters: model #: ni serial #: ni device manufacturer date: ni unique identifier (udi) #: ni returned to nihon kohden: ni.
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