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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: INTUITIVE SURGICAL, INC DAVINCI XI; VISION SIDE SYSTEM

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INTUITIVE SURGICAL, INC DAVINCI XI; VISION SIDE SYSTEM Back to Search Results
Model Number 381121-29
Device Problem Output Problem (3005)
Patient Problem No Clinical Signs, Symptoms or Conditions (4582)
Event Date 12/22/2023
Event Type  malfunction  
Manufacturer Narrative
An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported event.The fse replaced the integrated electrosurgical generator unit (iesu) to resolve the issue.The system was tested and verified as ready for use.Isi has not received the da vinci product with an alleged issue to perform failure analysis.A follow-up mdr will be submitted if the product is returned and evaluated and/or if additional information is received.
 
Event Description
It was reported that during a da vinci-assisted radical prostatectomy with lymphadenectomy surgical procedure, monopolar energy was not firing and the integrated electrosurgical generator unit (iesu) was giving error c-34.Prior to calling intuitive surgical, inc.(isi) technical support, the customer had restarted the iesu, replaced twice the monopolar cautery cable, replaced the instrument and tried another port on the iesu, but the issue was not resolved.The isi technical support engineer (tse) reviewed the live logs and identified errors c-34 pointing to a low voltage issue.The caller confirmed that there was no source of magnetic interference nearby.The tse asked the caller if the iesu was connected to a dedicated alternating current (ac) outlet.The caller stated that they had already tried another wall power socket, but the issue persisted.The tse explained that the faulty iesu needed to be replaced.The surgeon agreed to continue with using only bipolar energy.The procedure was resuming as planned with no reported injury.
 
Manufacturer Narrative
An intuitive surgical, inc.(isi) did receive a da vinci product involved with this complaint to perform failure analysis.The integrated electrosurgical unit (iesu/erbe) was analyzed and failure analysis investigation confirmed and reproduced the customer reported complaint.The iesu was placed on an in-house system and was run in normal mode.The iesu has no significant scratches or dents.The front bezel is not cracked.The iesu is in good condition.
 
Event Description
Refer to h10/h11 for follow-up information.
 
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Brand Name
DAVINCI XI
Type of Device
VISION SIDE SYSTEM
Manufacturer (Section D)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA
Manufacturer (Section G)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA
Manufacturer Contact
izabel nielson
3410 central expressway
santa clara, CA 
4085232100
MDR Report Key18529313
MDR Text Key333503904
Report Number2955842-2024-10395
Device Sequence Number1
Product Code NAY
UDI-Device Identifier00886874110898
UDI-Public(01)00886874110898
Combination Product (y/n)N
Reporter Country CodeFR
PMA/PMN Number
K131861
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Other,Foreign,Health Professional
Reporter Occupation Nurse
Remedial Action Other
Type of Report Initial,Followup
Report Date 12/22/2023
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received01/17/2024
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model Number381121-29
Device Catalogue NumberN/A
Device Lot NumberN/A
Was Device Available for Evaluation? Device Returned to Manufacturer
Is the Reporter a Health Professional? Yes
Date Manufacturer Received02/02/2024
Was Device Evaluated by Manufacturer? Yes
Date Device Manufactured11/21/2017
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Reuse
Removal/Correction NumberN/A
Patient Sequence Number1
Treatment
DA VINCI INSTRUMENTS AND ACCESSORIES
Patient SexMale
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