The site contacted berlin heart inc.To report that during the implant procedure, the pump (sn (b)(6) was placed on the patient but during the stepping process, the pump would not achieve the end diastolic (filling) position.Even after setting changes were made, and hand pumping was attempted, the pump still did not reach the end diastolic position.Clinical affairs advised to perform a pump change at this time.After changing the pump, the new pump was able to achieve full fill/eject and function as intended.
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We have reviewed the production records of the excor blood pump s/n (b)(6).This pump was produced according to our specifications.Berlin heart received the blood pump for evaluation on 2024-01-25.The visual inspection of the returned blood pump did not reveal any abnormalities.The blood pump was cleaned and disinfected in order to test its function.The pump performance met the specifications.The pump was completely filling and emptying, and the membrane movement showed no abnormalities.A functional test was performed to completely rule out a malfunction of the affected blood pump.Neither a defect nor a malfunction was found.All examinations revealed no abnormalities.The blood pump met its specifications.Based on surgeon's findings, it was surgical procedure error that caused the reported problem.
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