The customer is conducting their own investigation.No details regarding the cause of the patient's death were disclosed, however none arjo device malfunction was found that could have let to the patient's death.The instructions for use dedicated to maxi sky 2 (001-15698-en rev.4) warns in the important safety instructions section: "arjohuntleigh warns of possible strangulation risks related to the lifting strap, the hand control cable, the accessories' cable, or the emergency pull cord, and advises to take necessary precautions to prevent these." to sum up, it can be concluded that despite the arjo device being used in the event, it was not the direct cause of death.The patient allegedly committed self-harm.The reported event is a singular occurrence.The complaint was decided to be reportable due to allegation suggesting that the remote cord of the maxi sky 2 ceiling lift may have contributed to the patient's self-harm and subsequent death.
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