As the end user experienced a drop in oxygen and required emergency service attention after using a percussionaire product, this incident is deemed reportable.After multiple attempts to obtain the product, percussionaire was unable to receive the product back for investigational purposes.Due to this, no root cause can be determined for this incident.No additional information has been received by the end user on patient status.If any additional information is received, a follow up mdr will be filed.
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Per complaint received from the customer, while providing treatment to the customer's child at home, the user smelled a burnt plastic smell coming from the device.Post treatment, the customer noticed their child's oxygen level dropped severly, requiring the need to call for emergency medical services.During a second treatment, occurring the following day, the customer noticed their child's oxygen level dropped again.No additional information has been received for this incident.
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