Model Number 0010-0210R |
Device Problems
Smoking (1585); Material Integrity Problem (2978); Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/22/2023 |
Event Type
malfunction
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Event Description
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It was reported that the screen went black during use, and a burning smell was noticed.Boston scientific has been unable to obtain additional information regarding the patient outcome to date, despite good faith efforts.
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Manufacturer Narrative
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The console was evaluated by a field service engineer (fse) at the customer's site.During functional evaluation of the console, the reported burning smell was confirmed.The fse replaced the cable assembly display power, voltage select board (vsb), power distribution board (pdb) and main control board (mcb), restoring console functionality.The console passed full functional and electrical safety testing.The damaged device and burning smell were most likely determined to be a defective cable.Based on the information available and analysis results, a conclusion code of cause traced to component failure was assigned to this investigation.
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Event Description
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It was reported that the screen went black during use, and a burning smell was noticed.Boston scientific has been unable to obtain additional information regarding the patient outcome to date, despite good faith efforts.
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Manufacturer Narrative
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The console was evaluated by a field service engineer (fse) at the customer's site.The fse confirmed the black screen, and replaced the voltage select board (vsb), master control board (mcb), power distribution board (pdb), top cover and power cord, which resolved the issue.The laser console passed full functional and electrical safety testing.The vsb, mcb, pdb, top cover and power cord were returned for evaluation.During functional evaluation of the console, the reported burning smell was confirmed.Visual inspection did not identify any physical damage on the board.The top cover was visually tested and showed scratches and missing serial number identification tag.Functional test of the top cover showed that there was a failure to power up, and a black blank screen and burning smell were detected.It is likely that the failure to power up was due to an electrical fault in the vsb.
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Search Alerts/Recalls
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