It was reported that on january 9th, a mammography procedure was performed and the staff was attempting to rotate the gantry with the buttons on the c-arm, and the c-arm began to turn the other way.It did not stop until the gantry was upside down and the user was hit in the back of the neck with the gantry when this occurred.The user was sore but did not seek medical attention.The field engineer inspected the switches and cables, looked for foreign matter inside the c-arm, and was unable to reproduce the issue, tested the system with the specifications, and the system met the manufacturer´s specifications.No additional information available.
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