Catalog Number 09005803190 |
Device Problems
Incorrect, Inadequate or Imprecise Result or Readings (1535); High Test Results (2457); Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/08/2024 |
Event Type
malfunction
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Manufacturer Narrative
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The analyzer serial number is (b)(6).The investigation is ongoing.
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Event Description
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There was an allegation of questionable elecsys ft3 iii results for 2 patient samples on a cobas 6000 e 601 module.The customer questioned the high initial and repeat results as they did not match the patients' clinical histories and was prompted to change the reagent pack and repeat the samples again.For patient 1, the initial ft3 result was 12.8 pmol/l.The sample was auto-repeated and the result was 12.9 pmol/l.The sample was repeated again with a different reagent pack and the result was estimated to be 2-3 pmol/l.For patient 2, the initial ft3 result was 10.8 pmol/l.The sample was auto-repeated and the result was 11.95 pmol/l.The sample was repeated again with a different reagent pack and the result was estimated to be 2-3 pmol/l.No questionable results from patient 2 were reported outside of the laboratory.The estimated results of 2-3 pmol/l were deemed correct.
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Manufacturer Narrative
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The qc recovery data provided was acceptable.The alarm trace showed sample short and abnormal probe sucking alarms.The customer replacing the reagent pack resolved the issue.No further issues were reported.
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Search Alerts/Recalls
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