Siemens has completed an investigation of the event.The root cause was determined to be a hardware error.The investigation was performed considering complaint description, cs reports, system history, system log files, and complaint part analysis.During an emergency procedure system movement was possible only with reduced speed.The procedure was then performed using an alternative system.The onsite service intervention revealed a problem with the motor controller module (mcm) of plane b on a biplane system.As a result, the system could be moved with reduced speed only and system messages ¿reduced stand/table speed¿ and ¿collision control deactivated¿ were displayed to the user.To resolve the issue, the mcm was exchanged and detailed investigation of the defective part showed a failure of the low voltage power supply.The spare parts consumption of the defective power supply was checked.Any accumulation of faults or a possible general fault that would require corrective action of the installed base could not be determined.After detailed investigation, the incident is not classified as a reportable event as neither serious injury, death nor an unexpected, prolonged hospitalization of the patient or any other person occurred or could be expected.
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