(b)(4).Date sent: 2/6/2024.D4: batch #117c20.Investigation summary: the product was returned for evaluation.Visual inspection and functional testing were conducted on the returned device.Visual analysis of the returned sample revealed that the tlc10 device was received with no apparent damage and with a reload present.The reload was received fully fired with both gripping surfaces broken off, the swing tab area and the deck on the proximal end were noted damaged making the reload nonfunctional.The device was tested for functionality with the test reload and it fired, cut, and formed all the staples as intended.The staple line and cut line were complete, and the staples met the staple form release criteria.The damage on the reload has consisted of an improper loading technique.Please reference the instructions for use for proper cartridge loading.As part of ethicon endo surgery¿s quality process, all devices are manufactured, inspected, and released to approved specifications.A manufacturing record evaluation was performed for the finished device batch number 117c20, and no non-conformances related to the reported complaint condition were identified.A manufacturing record evaluation was performed for the finished device tlc10 lot number a9ch3m and no non-conformances were identified.
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It was reported that during an unknown procedure and after firing the tlc10, the surgeon needed another firing, but the scrub nurse was unable to remove the reload as it was stuck onto the stapler.Tried prying it & the wings of the reload broke.Had to open another stapler.There were no patient consequences.
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