D5.Other operator of device: operator of device is unknown.Investigation summary: the device received for investigation had a dented and scratched front cover, broken pole clamp, cracked water tank cover, an outdated pcb and power source, corroded quick connect with the enclosure cracked, and a faded and worn line cord.The tank was filled with water, the temperature check disposable was attached, the line cord was plugged in, and the power switch turned on.The pump was concluded to be very loud, confirming the reported event.The root cause was established to be the pump.As a result, the device was deemed to be beyond economical repair and will be scrapped.A review of the device history record (dhr) shows there were no observations or nonconformities recorded during manufacture to suggest an issue of this nature would occur with this lot of products.
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