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Model Number ACT200 |
Device Problems
Electrical /Electronic Property Problem (1198); Mechanical Problem (1384)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/17/2024 |
Event Type
malfunction
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Event Description
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Medtronic received information that at an unspecified time, this act plus instrument had unreliable values.The use of the instrument was unknown.There was no adverse patient effect reported with this event.
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Manufacturer Narrative
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Device evaluation: the reported unreliable values issue was not verified during service.The service technician stated that all that was needed was to set the cartridge lot and the expiry date.Note: the instrument was serviced/analyzed in the facility by a field service technician.The instrument did not return to a medtronic facility for service/analysis.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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Update to device evaluation summary: the reported unreliable values issue was not verified during service.The service technician stated that all that was needed was to set the cartridge lot and the expiry date.Preventive maintenance was performed per specifications.Additional info b5: medtronic received information that prior to use of a act plus instrument, it was reported that the unit had unreliable values.Use of instrument was unspecified.There was no patient involvement, so no adverse effect occurred.Medtronic received additional information that the issue was due to a user error.The users haven¿t updated the internal cartridge lot number and expiration date register in the unit.If this register is not update, the unit does not perform blood analysis and the error message expired cartridge lot.Or expired control lot is showed on the screen.The resolution for this issue is stated in the operator manual section 10: service and troubleshooting: the user is attempting to run a test with a cartridge/control that is beyond the expiration date.Make sure that the expiration date on the packaging matches the date in the cartridge lot entry screen medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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