It was claimed that the patient went into respiratory distress at the time of use of the citadel plus bed frame.The facility staff tried to lower the backrest section of the bed to provide resuscitation but the electrical cardiopulmonary resuscitation function (cpr) did not work.Allegedly, the error code was displayed on the side rail control panel at that time.The patient¿s condition deteriorated.The patient passed away two days after this event.The customer¿s allegation about the malfunction of electric cpr and occurring of the error code on the side rail control panel was not confirmed during the bed frame comprehensive evaluation conducted by the arjo representatives.The bed passed all tests, all cprs worked, no error codes were displayed on the side rail.
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