In a japan hospital on (b)(6) 2024 the customer received an (error x7e: x7e is an error that means the starter is not working properly) when the system was powered on after two hours.Service engineer visited on the same day and replaced the starter, but the problem remained.The next day service engineer visited the hospital with the replacement and when the service engineer opened the tube cover he discovered that the starter cable connector was burnt out.Service engineer replaced the x-ray tube including starter cable and the system operated normally.There were no health hazards to patients or operators.
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