The internal complaint file # (b)(4) has been logged for this incident for traceability.Incident was initially reported to belmont to belmonton 27 nov 2023.The only detail provided was"overheating".No additional information wasprovided.Based upon the information providedbelmont documented the incident.Subsequent mir2024/001/016/501/006 received 17 jan 2024 containing more information about the alleged incident."fluid warmer used for a hypotensive and hypothermic patient.The warmer over heated and the iv fluids came out too hot.Fluid warmer disconnected.Felt hot to the touch and once open edit smelt of burning plastic." datix ref: wf129599.Device did not fail safe.Initial review indicates that no patient harm /impact occurred as a result of the alleged incident.Belmont confirmed that the device was available for inspection and it has been sent to usa for inspection.Initial review of the device in the uk indicates that only one of the two heating plate is working.A review of complaints indicates no other incidents of this kind have been received.This is confirmed as an isolated incident.A review of the device history for the device in question indicates no other issues.When the buddy lite functions normally, the green led on the heater unit will blink with each heating cycle.An over temperature condition causes the unit to stop heating, the green led stops blinking, and an alarm alert will be activated, and the blue/red led will flash alternately.Under alarm conditions, an audible alarm is activated and the blue/red led flashes.Alarm conditions include-over temperature, probe fault, check for air, and no heat.The operator's manual also provides possible conditions, additional recommended operator actions and routine maintenance requirements.Routine maintenance consists of cleaning and inspecting the heater unit, recharge the battery after each use, recalibrate the battery fuel gauge, and testing the system operational.Further follow up with the user will be conducted to determine if there are any other details.The device will be returned to belmont manufacturing location in usa to determine if the reported incident can be confirmed and if a root cause can be established.A follow-up report will be submitted once the investigation is complete and if additional information becomes available.
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