Catalog Number 831165 |
Device Problems
Break (1069); Product Quality Problem (1506); Dull, Blunt (2407); Detachment of Device or Device Component (2907); Manufacturing, Packaging or Shipping Problem (2975); Material Integrity Problem (2978)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/08/2024 |
Event Type
malfunction
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Manufacturer Narrative
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Initial trend analysis for lots 55052a and 65521a was conducted, no malfunctions were found.This is the only complaint for lots 55052a and 65521a.Further investigation will be conducted to determine the root cause of complaint.
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Event Description
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End user reported to a direct customer that while using item 831165 lot 65521a cannula is burred, flimsy and on one account the cannula broke off.This user was sent replacements by the direct customer item 831165 lot 55052a, following up that the cannulas on this lot were also flimsy and burred.User reports that cannula breaking off at the tip as well as near the hub.
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Manufacturer Narrative
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Retained lot samples for syringe lot 65521a were tested for needle sharpness, no abnormalities were found during testing.
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Event Description
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End user reported to a direct customer that while using item (b)(4) lot 65521a cannula is burred, flimsy and on one account the cannula broke off.This user was sent replacements by the direct customer item (b)(4) lot 55052a, following up that the cannulas on this lot were also flimsy and burred.User reports that cannula breaking off at the tip as well as near the hub.
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Search Alerts/Recalls
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