File a 30-day mdr.An assessment was conducted.The event is still considered reportable under fda's regulation.Reporting out of an abundance of caution, the patient failed to respond to three attempts to collect information regarding the underlying cause of the sinus infection.It remains uncertain whether the sinus infections are directly linked to the use of soclean.Reporting is conducted as part of our due diligence.In addition, the customer continues to use the soclean without further reported issues.The customer is actively purchasing product (filter kits) from soclean.
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