The device was sent to philips authorized repair facility (rft) for bench for evaluation.Results of functional testing indicate that speaker produced audible sound.Based on the information available and the testing conducted, the cause of the reported problem was not replicated.The reported problem was not confirmed.Although the speaker was confirmed to be functioning per specification during testing it was indicated that there was sound at the time of the event, the speaker has been replaced per current process.The device was operational after repairs were completed.The investigation concludes that no further action is required at this time.
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