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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: ORTHO-CLINICAL DIAGNOSTICS, INC. VITROS IMMUNODIAGNOSTIC PRODUCTS INTACT PTH REAGENT PACK; IN-VITRO DIAGNOSTICS

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ORTHO-CLINICAL DIAGNOSTICS, INC. VITROS IMMUNODIAGNOSTIC PRODUCTS INTACT PTH REAGENT PACK; IN-VITRO DIAGNOSTICS Back to Search Results
Model Number 6802892
Device Problem High Test Results (2457)
Patient Problem No Clinical Signs, Symptoms or Conditions (4582)
Event Date 12/05/2023
Event Type  malfunction  
Manufacturer Narrative
The investigation has determined that a higher than expected vitros ipth result was obtained from a single patient processed using vitros immunodiagnostic products intact pth reagent lot 1851 on a vitros xt 7600 integrated system.The result was higher than expected when compared to the results obtained for the patient when tested on a roche cobas analyzer.The assignable cause for the higher than expected vitros ipth result was the presence of heterophilic antibodies in the patients sample that are interfering with the vitros ipth assay.Per the vitros ipth instructions for use, limitations of the procedure: heterophilic antibodies in serum or plasma samples may cause interference with immunoassays.Based on acceptable historical quality control results, a vitros ipth reagent performance issue is not a likely contributor to the event.The customer declined to perform any precision testing on the vitros xt 7600 system and gave no indication of any vitros xt 7600 system malfunction.Continual tracking and trending does not indicate a systemic issue with vitros ipth lot 1851.
 
Event Description
A customer contacted the ortho clinical diagnostics (ortho) technical solution center (tsc) to report a higher than expected vitros ipth result was obtained from a single patient processed using vitros immunodiagnostic products intact pth reagent lot 1851 on a vitros xt7600 integrated system.The result was higher than expected when compared to the results obtained for the patient when tested on a roche cobas analyzer.Vitros patient sample result of 1012 pg/ml vs the roche cobas result of 34 pg/ml biased results of the magnitude and direction observed may lead to inappropriate physician action if they were to occur undetected.The vitros ipth result of 1012 pg/ml was reported from the laboratory.No corrected report issued and no treatment was stopped/started/altered based on the higher than expected result.There was no allegation of patient harm as a result of this event.This report corresponds to ortho clinical diagnostics inc (ortho) complaint number (b)(4) and reportability assessment (b)(4).
 
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Brand Name
VITROS IMMUNODIAGNOSTIC PRODUCTS INTACT PTH REAGENT PACK
Type of Device
IN-VITRO DIAGNOSTICS
Manufacturer (Section D)
ORTHO-CLINICAL DIAGNOSTICS, INC.
100 indigo creek drive
rochester NY 14626
Manufacturer (Section G)
ORTHO-CLINICAL DIAGNOSTICS
felindre meadows
pencoed
bridgend CF35 5PZ
UK   CF35 5PZ
Manufacturer Contact
laurie o'riordan
1295 southwest 29th avenue
pompano beach, FL 33069
9549709500
MDR Report Key18706054
MDR Text Key336286517
Report Number3007111389-2024-00026
Device Sequence Number1
Product Code CEW
Combination Product (y/n)N
Reporter Country CodeUS
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Health Professional
Reporter Occupation Other Health Care Professional
Type of Report Initial
Report Date 02/13/2024
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received02/14/2024
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model Number6802892
Device Catalogue Number6802892
Device Lot Number1851
Was Device Available for Evaluation? Yes
Is the Reporter a Health Professional? Yes
Date Manufacturer Received01/17/2024
Was Device Evaluated by Manufacturer? Yes
Date Device Manufactured08/29/2023
Is This a Reprocessed and Reused Single-Use Device? No
Patient Sequence Number1
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