The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the operation channel (primary) stuck accessory/object.Based on the result, we concluded that it was caused due to the inadequate/insufficient reprocessing at the facility on the operation channel (primary).In addition, our technician confirmed that the insertion flexible tube buckled, the light guide cable buckled, the suction channel buckled, the bending rubber cut, the lcb (light carrying bundle) defective, and the remote control buttons misconfigured; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0588(channel)"" and/or the risk analysis results, it was evaluated to submit mdr.
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