The field service representative (fsr) inspected the replaced of valve-check, inline, ppro (list number (b)(6) which resolved the issue.Review of the data found that the neu, lym, mono, eos, and ig parameters were flagged as invalid and boundary not found flags were generated for seq 305359.The review did not identify any adverse trends or abnormal complaint activity.Additionally, labeling was reviewed and adequately addressed the issue under review.Return testing was not completed as returns were not available.A review of the product historical data did not find a product issue related to the complaint incident.Based on the available information no product deficiency of the alinity hq processing module, list number 09p68, serial number (b)(6) was identified.
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