The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the laser cut filter fluid damage.Based on the result, we concluded that it was caused due to the fluid damage from the laser cut filter.In addition, our technician confirmed that the objective lens dusty, the mechanical base plate corroded, the operation channel (primary) leak, the remote control buttons cut, and the u/d and the r/l pulley wires worn out; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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