Model Number ALLURA XPER FD20 |
Device Problem
Detachment of Device or Device Component (2907)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/29/2023 |
Event Type
malfunction
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Event Description
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It was reported to philips that one of the bolts that supports the ceiling arm anchoring system was unscrewed and fell out.The system was in clinical use.No user or patient harm has been reported.Due to the lack of information, we are conservatively reporting this event.Philips has started an investigation of this complaint.
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Manufacturer Narrative
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Philips has investigated this complaint.The philips field service engineer (fse) analyzed the system onsite and verified that one of the bolts that supports the ceiling arch anchoring system has unscrewed and fallen out.After performed troubleshooting, fse found that one of the bolts that supports the ceiling arch anchoring system has unscrewed and fallen out.Fse installed corrugated ceiling support.After repairs were completed, the system was returned to use in good working order.The codes were updated based on the investigation outcome.
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Search Alerts/Recalls
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